The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to manage user and order support tickets! In this way, the Shop admin can easily keep track and give support for order and user issues!
WCSTS extends WooCommerce adding a system to manage support tickets. Via WCSTS can be managed three different ticket types:
Optionally the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (notification system and attachment by default are disabled. Enable them via the Options menu).
The order ticket system can also be completely disabled or it can be disabled only for the desired order statuses. Just go to the plugin Options menu and configure its display settings according to your needs!
Note: Guest customers can access the order ticket via the Thank you page. The new ticket notification emails will generate a link to that page by using the {order_page_url} shortcode.
WCSTS extends WooCommerce adding a system to manage support tickets. Via WCSTS can be managed three different ticket types:
- Order tickets: related to orders issues
- User tickets: related to users issues
- New Pay Per Ticket: For more details read the related paragraph
Order tickets
Once activated, the plugin seamlessly adds a ticket area in all frontend order details pages (My Account page -> Orders -> select any order). In this special area, the user can submit new tickets request support for that particular order, read the admin replies for the already submitted tickets, and submit new messages.Optionally the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (notification system and attachment by default are disabled. Enable them via the Options menu).
The order ticket system can also be completely disabled or it can be disabled only for the desired order statuses. Just go to the plugin Options menu and configure its display settings according to your needs!
Note: Guest customers can access the order ticket via the Thank you page. The new ticket notification emails will generate a link to that page by using the {order_page_url} shortcode.
FAQ
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Once you are a free member you are limited to 3 downloads a day, excluding Premium Files available only to Premium Users. The download link is available on the right side block just above the Demo button.
Once you are a free member you are limited to 3 downloads a day, excluding Premium Files available only to Premium Users. The download link is available on the right side block just above the Demo button.
Unfortunately No. If you require technical support regarding a downloaded file then you will need to either purchase the product directly from the author (a link is provided) or you will need to hire a freelancer to take a look for you. Alternatively, you could ask around some of the helpful community forums around the web.
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The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to manage user and order support tickets! In this way, the Shop admin can easily keep track and give support for order and user issues!
WCSTS extends WooCommerce adding a system to manage support tickets. Via WCSTS can be managed three different ticket types:
Optionally the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (notification system and attachment by default are disabled. Enable them via the Options menu).
The order ticket system can also be completely disabled or it can be disabled only for the desired order statuses. Just go to the plugin Options menu and configure its display settings according to your needs!
Note: Guest customers can access the order ticket via the Thank you page. The new ticket notification emails will generate a link to that page by using the {order_page_url} shortcode.
WCSTS extends WooCommerce adding a system to manage support tickets. Via WCSTS can be managed three different ticket types:
- Order tickets: related to orders issues
- User tickets: related to users issues
- New Pay Per Ticket: For more details read the related paragraph
Order tickets
Once activated, the plugin seamlessly adds a ticket area in all frontend order details pages (My Account page -> Orders -> select any order). In this special area, the user can submit new tickets request support for that particular order, read the admin replies for the already submitted tickets, and submit new messages.Optionally the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (notification system and attachment by default are disabled. Enable them via the Options menu).
The order ticket system can also be completely disabled or it can be disabled only for the desired order statuses. Just go to the plugin Options menu and configure its display settings according to your needs!
Note: Guest customers can access the order ticket via the Thank you page. The new ticket notification emails will generate a link to that page by using the {order_page_url} shortcode.
Date Updated
Apr 3, 2026File Type
UntouchedFile Access
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Date Published (edited): 03-04-26 05:25
Total Views: 59
